I received a disturbing email. I have checked the names of persons involved and the facts. A motor car was taken into Absolute Mechanical, Beerburrum Road, Caboolture, Queensland for the air conditioning to be repaired. The business was off to a bad start by replacing two items in the air conditioning system that were already working perfectly. They couldn't understand why the system was still leaking badly. They then proceeded to remove the dash to test the evaporator. Removal of the dash was unnecessary because the evaporator can easily be checked for leaks by dying the gas, re-gassing and looking up from underneath the vehicle with the car on a hoist. After determining that the evaporator was indeed leaking they decided, "Oh heck we'll stop here the job is too tough." At no stage did the customer tell them not to continue. In hindsight they were incapable of doing the job and should not have taken it on in the first place. They were very capable, however, of handi
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