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This country has longer "proving" times for consumers. It means that a product must do what it expected to do for longer than in other countries. The public is well protected here. Fisher & Paykel a New Zealand company recently lost a court battle because it did not exchange faulty goods. Clearly, businesses do not like the protection laws. It is not only foreign firms like Apple that are ignoring or trying to circumvent Australian consumer laws. Harvey Norman, a large chain of franchises, has had five of its stores fined for not abiding by the law. Companies continue to fight to the High Court where all cases so far have been lost. The law is very clear - a product must serve its primary function for a decent period of time. If it doesn't, a refund or exchange for a new item must be given. Because firms are wasting court time the fines are increasing. They have reached $32,000. Besides the fines, stores are ordered to display signs setting out co...

Drink milk from grass-fed cows and have a healthier heart. This is because this milk has five times more unsaturated fat than that from grain-fed cows. You can even lose weight by drinking the milk. This is a call back to the past. Today most cows in the West are grain fed. People having high levels of unsaturated fat had a third less risk of getting a heart attack. Studies have found that a diet consisting of unsaturated fats reduced cancer cells and tumours.  Though meat from grain fed cows seems to have less fat, looks can be deceiving. There is a problem with the proposition from this research. In Australia and New Zealand milking cows are fed mainly on pasture. However, people in these countries are almost as fat as US citizens and high blood pressure is just as bad. As a person ages milk consumption decreases. Australians do eat a lot of take away food. And these food establishments foister coke on you. When you order tea or coffee you can almost hear a sigh from those se...

The quality of customer service is getting worse. Being left on the phone while the answering device takes a break is common. Being told they will fix it later when you inform the bank that the ATM is not working is also the usual way of things. Having no one on checkout duty at a supermarket is another complaint. Another "con" doing the rounds is couriers not delivering parcels. On many occasions they don't even leave a contact number on your phone. They just leave you waiting. You eventually find a contact number and they tell you they couldn't find the address, when normal mail deliveries continue with no problems. They are lying - they haven't been out. Think of the money they are pocketing by not sending someone out. It is easy for them to tell you to pick it up at the office, but what about the inconvenience and cost of taking a day off work to pick up a parcel? Putting it bluntly - they are stealing! They have already been paid to provide a service, usu...