Telstra is claiming to have boosted mobile network speed to 450Mbps over LTE. Technological improvement is a good thing, but it should get its house in order first. About every three days one cannot access account details notably broadband usage. Customer service is disgraceful.
One thing that stands out about Telstra is that sales and payment web pages are "never" down. Even a child can see its priorities are on making money not providing a decent service that customers overpay for. It is about to bring out new packages at higher prices. Its monopoly is all-consuming. Telstra can do what it likes.
Increasing mobile speed by three means increased charges for consumers. There is no doubt about this. Furthermore, faster broadband means allocated usage will be used up much sooner so Telstrs will gain there as well. With more users not using PCs multiple channel broadband data flow means greater profit.
The overall deal for Telstra is more money not customer benefit. Demand for mobile broadband is booming as people want to use the Internet on-the-go. Believing that Telstra is doing this improvement for consumers is rubbish. It is a profit making company with a monopoly. Like all monopolies it misuses that power.
Technology by Ty Buchanan
